Privacy Policy

Last updated: June 21, 2026

Asenvi is a friendly AI receptionist service for local businesses, made in British Columbia, Canada.

This policy explains what we collect, how we use it, and the choices you have. We have kept it short and plain on purpose.

This website

We do not run analytics or advertising trackers on this site, and we set no marketing cookies.
The sample calls you can play are pre-recorded demonstrations using synthesized voices. They are not recordings of real customer calls, and playing them sends us nothing.
The cost calculator runs entirely in your browser. We never receive the numbers you enter.
The "Book a 15-minute chat" button opens a scheduling window run by Cal.com. When you use it, the information you enter there is handled by Cal.com under its own privacy policy.

Information you give us

When you book an intro or email us, we receive what you choose to share: your name, business name, email, phone number, and anything you tell us about your business.

The Asenvi receptionist service

If you become a customer and Asenvi answers calls for your business, the service may process and, where disclosed, record call audio, transcripts, the caller's name and phone number, and appointment details. This is used only to answer the call, book the appointment, and pass the message to you. Callers are told they have reached a virtual assistant and that the call may be recorded.

How we use it

To reply to you and set up an Asenvi receptionist for your business.
To operate, secure, and improve the service and this site.
To send only the information you have asked for. We do not send marketing you did not request.

Who we share it with

We do not sell your information. We share it only with the service providers that help us run Asenvi (for example our voice, scheduling, and messaging tools), only as needed to provide the service, or where required by law.

How long we keep it

We keep your information only as long as needed to provide the service and meet our legal obligations, then delete it. You can ask us to delete your information at any time.

Your choices

You can ask us to access, correct, or delete the personal information we hold about you. Email hello@asenvi.ca and we will take care of it.

Security

We use reasonable measures to protect your information. No method of storage or transmission is perfectly secure, but we work to keep your data safe.

Contact

Questions about this policy or your information? Email hello@asenvi.ca.

This policy is governed by the laws of British Columbia and Canada, including BC's Personal Information Protection Act (PIPA) and Canada's PIPEDA, where applicable.

This is a general, good-faith privacy policy provided for transparency. We may update it as the service grows; any significant change will be shown by the "last updated" date above.